Recruiting and HR data is critical to your business, and we take the security of customer data extremely seriously. We host Nexus using comprehensively hardened infrastructure-as-a-service (IaaS) platforms from Amazon Web Services.
Nexus is SOC2 compliant, and Type 2 audited annually. Our SOC2 report is available to customers upon request.
Authentication
Nexus supports Multi-Factor Authentication (MFA) and Single Sign-On (SSO) via SAML and OIDC. Nexus does not store any external passwords.
Permissions
Nexus supports flexible permission levels for teammates. Permission levels can be set globally or within specific departments, jobs, and other organizational data.
Physical Security
Nexus production data is processed and stored within world-renowned data centers that use state-of-the-art multilayer access, alerting, and auditing measures.
Servers and Networking
All Nexus servers and structured datastores use managed infrastructure services provided and secured by Amazon Web Services.
Our web servers encrypt data in transit using the industry standard for HTTPS security (TLS 1.2 and TLS 1.3) so that requests are protected from eavesdroppers and man-in-the-middle attacks. Our SSL certificates are 2048 bit RSA signed with SHA256.
Storage
All persistent data is encrypted at rest using industry-standard AES-256 algorithms.
Policies
Nexus has developed a comprehensive set of security policies covering a range of topics. These policies are updated frequently and shared with all employees.
Employee Training
All Nexus employees are trained on security best practices and awareness during onboarding. We perform annual disaster recovery and data restoration tests.
Employee Equipment
All employee computers have Mobile Device Management (MDM) software that enforces our security policies like administrative access, screen lockout, strong passwords, encrypted disks, and virus scanners.
Employee Access
We use Virtual Private Networks (VPNs) to control access to critical infrastructure or customer data and require two-factor authentication to verify employee account identity.
Access to administrative interfaces additionally enforce administrator permissions where applicable, and all administrative access is logged and auditable both in the form of traditional web server logs and session recordings to make it easy to find and review any administrative activities with full fidelity.
All employee contracts include a confidentiality agreement.
Code Reviews and Production Deployment
All changes to source code are subject to automated testing and any that affect security require pre-commit code review by a qualified engineering peer that includes security, performance, and potential-for-abuse analysis.
All code is deployed to a staging environment for quality assurance and automated tests must pass prior to updating production services.
Service Levels, Backups, and Recovery
Nexus infrastructure utilizes multiple and layered techniques for increasingly reliable uptime, including the use of load balancing and task queues. Nexus uses highly redundant datastores, rapid recovery infrastructure, and point-in-time backups making unintentional loss of customer data very unlikely.
Server and Client Hardening
Nexus servers use Cloudflare and Amazon Web Services managed infrastructure which utilize firewalls to restrict system access from external and internal networks, DDoS mitigation, spoofing and sniffing protections, and port scanning. Request-handling code paths have frequent user re-authorization checks, payload size restrictions, rate limiting where appropriate, and other request verification techniques. All requests are logged and searchable by operations staff.
Client code utilizes multiple techniques to ensure that using the Nexus app is safe and that requests are authentic, including XSS and CSRF protection, signed and encrypted user authentication cookies, and session expiration.
Penetration Testing (PenTest)
We engage third-party security experts to perform detailed penetration tests on the Nexus app and infrastructure.
API and Integrations
Access to the Nexus RPC API endpoints requires an access key that can be regenerated on demand by customers.
Integrations with other apps are all opt-in and authenticate via OAuth or other applicable mechanisms required by the third-party app. Integrations can be disabled at any time.
Customer Payment Information
We use QuickBooks for payment processing and do not store any credit card information.
Incident Response
Nexus implements a protocol for handling security events, including escalation procedures, rapid mitigation, and post-mortem analysis. All employees are informed of our policies.
Responsible Disclosure
If you have a security concern, question, or are aware of an incident, please send an email to info@laboredge.com, a carefully controlled and monitored email account.